Privacy Policy

Welcome to CureSync Solutions LLC (“we,” “us,” or “our”). We are a service provider offering complete revenue cycle management services to healthcare providers. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.curesyncsolutions.com (“Website”) or interact with our services, including SMS/text messaging communications. This policy complies with applicable laws and regulations governing data privacy and SMS messaging.

Please read this Privacy Policy carefully. By using our Website or services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, phone number, email address, and any other information you voluntarily provide through our Website (e.g., via contact forms or SMS opt-in processes).
• Business-Related Information: For healthcare providers or their representatives, this may include professional contact details or information related to revenue cycle management services.
• Automatically Collected Information: When you visit our Website, we may collect data such as your IP address, browser type, device information, and usage patterns through cookies or similar technologies.
• SMS-Specific Information: If you opt in to receive SMS messages from us, we collect your phone number and any information you provide through text message interactions.

2. How We Collect Your Information

We collect information in the following ways:

• Directly from You: When you submit a form on our Website, contact us, or opt in to receive SMS messages.
• Automatically: Through cookies, analytics tools, and other technologies as you navigate our Website.
• Via SMS Opt-In: When you provide your phone number and consent to receive text messages from CureSync Solutions LLC, such as by checking a box on our Website or texting a keyword (e.g., “START”) to one of our numbers.

3. SMS Messaging Program

CureSync Solutions LLC offers an SMS messaging program to communicate with you about revenue cycle management services, such as billing updates, payment reminders, or customer support for healthcare providers. By opting in, you agree to receive text messages from us.

Opt-In Process

To join our SMS program, you may:

• Check the SMS consent box on our Website form, which states: “By providing my phone number, I consent to receive SMS messages from CureSync Solutions LLC for revenue cycle management updates and support. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.”
• Text a keyword (e.g., “START”) to our designated number.

Upon opting in, you will receive a confirmation message containing:

• Our brand name (CureSync Solutions LLC).
• Instructions for requesting help (e.g., “Reply HELP for assistance”).
• Message frequency (e.g., “Message frequency may vary”).
• A disclosure that “Message and data rates may apply.”
• Instructions to opt out (e.g., “Reply STOP to unsubscribe”).

Opt-Out Process

You may opt out of our SMS program at any time by:

• Replying “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “OPT-OUT” to any message you receive from us.
• After opting out, you will receive a final message confirming your removal from the program.

Message Frequency and Costs

• Message frequency may vary depending on your interaction with our revenue cycle management services.
• Message and data rates may apply based on your mobile carrier plan.

Help

For assistance with our SMS program, reply “HELP” to any message or contact us at support@curesyncsolutions.com or +1-737-381-1130.

4. How We Use Your Information

We use your information to:

• Provide and improve our revenue cycle management services, including billing, payment processing, and support for healthcare providers.
• Communicate with you about service updates, payment reminders, or customer support via SMS, email, or other channels.
• Analyze Website usage and enhance user experience.
• Comply with legal obligations and enforce our policies.

5. Sharing Your Information

We do not share your phone number or personal information collected for SMS purposes with third parties for their marketing purposes. Your information may be shared only in the following cases:

• Service Providers: With trusted vendors who assist us in delivering SMS messages, operating our Website, or providing revenue cycle management services, under strict confidentiality agreements.
• Legal Requirements: If required by law, regulation, or legal process (e.g., to comply with healthcare or privacy regulations).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you as appropriate.

6. Your Choices

• SMS Communications: You may opt out of SMS messages at any time by following the opt-out instructions above.
• Cookies: You can manage cookie preferences through your browser settings.
• Access and Correction: You may request access to or correction of your personal information by contacting us at support@curesyncsolutions.com.

7. Data Security

We implement reasonable measures to protect your information from unauthorized access, loss, or misuse. Given our work with healthcare providers, we take additional steps to safeguard sensitive data in accordance with applicable laws. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Website and services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will delete it promptly.

9. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it regularly.

11. Contact Us

If you have questions about this Privacy Policy or our SMS program, please contact us:
CureSync Solutions LLC
3000 W Touhy Ave Unit 1, Chicago, IL 60645
Email: support@curesyncsolutions.com
Phone: +1 737-381-1130